Weld County Launches Text-to-911 Service This Week
Beginning this week, residents and visitors throughout Weld County will have another tool to use in an emergency: Text-to-911.
It's being promoted under the theme "Call if You Can, Text if You Can’t". The Text-to-911 service allows people throughout Weld County to reach 911 by text during an emergency if calling is not an option.
When Text-to-911 is Beneficial
- Assisting those with hearing disabilities
- Allowing contact with 911 during a crime when calling might put someone in danger
- Contacting 911 when signal strength is too weak to place a call.
Text-to-911 is available to anyone who has a phone with text message capability and is using a participating wireless provider. Currently, AT&T, Sprint, and Verizon support Text-to-911 in Weld County.
While text messaging does have its benefits, calling 911 should still be the first option considered in an emergency.
If you must text 911, it’s important to know the limitations.
- No video – Currently, Text-to-911 technology only understands words. No pictures or videos sent will be received.
- Location – Your location will need to be provided to dispatch to receive help quickly.
- Messages can be delayed – Text Messages can be delayed by wireless providers causing dispatch to receive messages out of order. This can cause a delay in receiving help.