How do you make the fans of your team really mad? Send an email to one of them and tell them "Don't Come".

Rockies owner Dick Monfort wrote a kind of rude email to one fan and in the process, mad a quite a bit of fans mad at him.  A fan went to the 4th of July game when the Rockies lost to the Dodgers 9-0, and on his way out of the stadium he decided to fill out a comment card. He wrote how he was frustrated to spend the money to see teams that struggle all the time and that sparked a rather snarky email from the owner. Dick Monfort emailed the frustrated fan this response; " If product and experience that bad don't come!"

He was shocked to have received such a response and said that it feels like they don't even care about the fans.

What are your thoughts on this response?